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Liz Ayala – Patient Navigator

Liz Ayala is a Benign Prostatic Hyperplasia (BPH) Patient Navigator at Urology Austin

Liz Ayala is a BPH Patient Navigator and Certified Medical Assistant with 11 years of experience at Urology Austin.  Liz received her Medical Assistant Certification from Everest Institute in San Antonio, TX in 2010.

As a Patient Navigator, Liz serves as the main point of contact for patients suffering from Benign Prostatic Hyperplasia (BPH or enlarged prostate) symptoms.

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Erica Villanueva, Patient Navigator

Erica Villanueva is an Overactive Bladder Patient Navigator at Urology Austin

Erica Villanueva is a Patient Navigator with five years of experience in the field of Urology. Erica joined our practice as a Medical Assistant after graduating from the Southern Careers Institute (2006) here in Austin, and was promoted to a Surgery Scheduler in 2019.

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Vanessa Castaneda – Patient Navigator

Vanessa Castaneda is a Patient Navigator for prostate cancer radiation therapy and a Medical Assistant with over 10 years experience in healthcare including two years at Urology Austin. Vanessa received her Medical Assistant Certification from the National Institute of Technology (N.I.T.) here in Austin. Vanessa started at Urology Austin as an Medical Assistant who was cross-trained in Testosterone Pellet Authorization and was quickly promoted to Radiation Navigator.

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Tiffany Walther – Women’s Wellness Manager

Tiffany Walther is the Women’s Wellness Manager at Urology Austin.  Tiffany joined Urology Austin in 2019 as a Medical Assistant at our Round Rock #1 location and was quickly promoted to an Assistant Manager. In 2021, Tiffany was again promoted to Manager of our Women’s Wellness Program.

Tiffany received an Associates Degree in Business Administration from the Austin Community College. 

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Jennifer Penshorn – Clinical Research Coordinator

Jennifer Penshorn is a Clinical Research Coordinator at Urology Austin. Jenny received her Bachelor of Science in Biology at San Jose State University. While completing her Bachelor degree, she worked part time as a Medical Assistant in Mt. View, California. After graduating, she started her research career as a Clinical Research Coordinator working on cardiovascular catheterization lab devices/procedures and drug studies.

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Erika Saldivar, Patient Navigator

Erika Saldivar is a Prostate Cancer Patient Navigator at Urology Austin

Erika Saldivar is a Patient Navigator and Medical Assistant with over seven years experience in healthcare including four years at Urology Austin. Erika received her Medical Assistant Certification from  Southern Careers Institute here in Austin.

As a Patient Navigator, Erika functions as the main point of contact for men who have localized prostate cancer or prostate cancer that has recurred post primary treatment such as surgery or radiation.

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Fabian Maya Tello, Advanced Prostate Cancer Patient Navigator

Fabian Maya Tello is a Patient Navigator and Certified Medical Assistant with over eight years in medicine including three years with Urology Austin. Fabian received his Medical Assistant Certification from Southern Careers Institute in Austin, Texas in 2013.

In 2021, Fabian was promoted to Advanced Prostate Cancer Patient Navigator. As a Patient Navigator,

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Holly Campbell, Patient Navigator

Holly Campbell is an Overactive Bladder Patient Navigator at Urology Austin

Holly Campbell is a Patient Navigator with 11 years of experience in the field of Urology. Holly received her Bachelor of Science from the University of Florida, and previously worked in Medical Records and Healthcare Marketing.

As an Overactive Bladder (OAB) Patient Navigator,

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Pankti Bhatia, Clinical Research Coordinator

Pankti Bhatia is a Clinical Research Coordinator at Urology Austin.

Pankti Bhatia grew up in Katy, TX (suburb of Houston) and started her research journey the summer after high school at Rice University in the field of nanotechnology. She continued that research in college and graduated with a Bachelor of Science in Biomedical Engineering from the Illinois Institute of Technology in Chicago,

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Valerie Guzman, Patient Navigation Manager

Valerie Guzman is the Patient Navigation Manager at Urology Austin. As Manager, Valerie oversees our Overactive Bladder, Benign Prostatic Hyperplasia (BPH) and Prostate Cancer/Advanced Prostate Cancer navigation programs.

Valerie started at our practice in 2008 as a Medical Assistant after receiving her Medical Assistant Certification from Western Technical College in El Paso. In 2019,

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