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overactive bladder patient navigation

Overactive bladder (OAB) is a medical condition in which individuals experience a frequent and urgent need to empty their bladder. Urinary frequency means that individuals are urinating more often than normal during the day and night. Urinary urgency – a sudden, strong need to urinate – can result in urinary leakage or wetting accidents. Today, millions of Americans struggle with the aggravation of these symptoms. Fortunately, there are several effective treatment options available to help patients manage this condition. In addition to these solutions, Urology Austin has launched an overactive bladder patient navigation program that is offered to qualifying Urology Austin patients who have been diagnosed and treated for OAB.

What is overactive bladder patient navigation?

Overactive bladder management follows a specific algorithm of evaluation and care. Patient navigation adds a higher level of care by offering a personalized, one-on-one interaction between the patient navigator and individual patients. When a qualifying patient has been identified, an analysis will be made of their past care plan, treatments they were offered, how far they proceeded along the OAB care pathway, the effectiveness of treatments and the consistency of treatment.

The role of the patient navigator is to help the OAB patient understand their diagnosis, initiate and coordinate communication between the patient and their provider, guide the patient through the appropriate care pathway, and help facilitate scheduling appointments. The navigator’s objective is to guide patients through their personalized journey toward better bladder health and quality of life.

If you or someone you know are struggling with overactive bladder symptoms, contact Urology Austin to schedule an appointment with one of our specialists. If you’re an existing Urology Austin Overactive bladder patient and would like to learn more about our OAB Navigation program, please call us at 512-410-3760 Option 1.

Access patient resources by clicking on the links below:

Bladder Diary

OAB managment algorithm updated November 2021 – final

Urology Austin – Overactive Bladder Patient Education updated June 2022

Our Overactive Bladder Patient Navigators

Valerie Guzman, Patient Navigation Manager


holly campbell
Holly Campbell, OAB Patient Navigator


Erica Villanueva, OAB Patient Navigator